Xeric Solutions
Solutions developer · South Africa

Software that keeps the evidence.

Xeric designs and builds multi-tenant platforms for insurance, field services and regulated industries. Every document, payment and job leaves a record you can stand behind.

Primary product

Thuso-Fix: diagnose first, then send one van.

Most of what a repair costs is spent before the repair starts. A van drives out to look, the quote is padded to cover the trip, and the wrong parts arrive.

Thuso-Fix is an AI diagnostic agent for property infrastructure. A homeowner or tradesman sends photos or video on WhatsApp or the web app. The AI finds the physical root cause and builds a retail-benchmarked parts list and labour estimate. A tradesman reviews it, stamps it as a binding quote, and arrives once, with the right parts.

AI speed, human heart. When the AI is unsure, a master tradesman audits the estimate. Every correction is logged so the model learns the local hardware.

Toolbelt, the Thuso-Fix meerkat mascot, in a hard hat and overalls holding a tablet
Toolbelt, our QA master
The transaction loop
  1. 01

    Intake and triage

    Media arrives by WhatsApp or web. The AI returns a root-cause diagnosis, a parts list and a labour estimate.

  2. 02

    Validate and procure

    The contractor checks the estimate and turns it into a binding quote. The parts list goes to a local trade counter for pre-packing.

  3. 03

    Escrow

    The client accepts the quote and funds are locked in third-party escrow before anyone is dispatched.

  4. 04

    Safe dispatch and close

    The client sees the tradesman's verified ID, vehicle and a 4-digit PIN on WhatsApp. Proof of repair and the statutory Certificate of Conformity release the funds.

< 180 sFrom photos to a priced parts list
90%+Of jobs resolved on the first visit
100%Of jobs funded in escrow before dispatch

These are design targets for a product in development, not measured results.

Homeowners

One agreed price before anyone arrives, and a verified person at the gate.

Tradesmen

No unpaid quoting at night, no cash tied up in materials, and pricing that rewards the quality of the work.

Insurers

Funds release only against photo proof and a compliance sign-off, and every job ends in an auditable dossier.

Also in the workshop

Four more tools, one habit.

Each one starts from the same question: when something goes wrong, what can you prove?

OmniTrack Field

omni.xeric.co.za

A multi-tenant platform for document chain of custody, built for mining, engineering, logistics and legal work. Every document is the tracked unit and carries its own immutable custody chain, with signatures captured in the field.

Pilot

Folder Dashboard

AI-John free tool · runs in Chrome or Edge

A shared-folder monitor that helps a small office learn and keep to its file naming standard. It shows what was added, edited or deleted, flags names that break the rules with the reason beside each one, and lets staff tag files. It reads the folder on the user's own computer, so nothing is uploaded, and it only flags problems. It never renames or moves a file.

Download and set up → Rolling out

SAFECircle

safe.xeric.co.za

A family safety platform with trip tracking, SOS escalation and a social courier chain. Each person keeps a "digital shadow" that shows trusted contacts where they are, and only what they have agreed to share.

In development

SureLedger

Insurance asset register

An asset ledger the client owns. Clients record what they have, with photos, values and proof of ownership, then send the broker a signed, hashed instruction file. Both sides keep matching records, and the broker can only reply through a defined response.

In design
The AI-John logo: a gold head in profile with circuit lines, the name AI-John and the words Analyse, Design, Implement
For financial advisory practices

AI-John

AI-John helps financial advisory practices move from older systems to modern ones, such as cloud storage and shared mailboxes. We analyse how the practice works today, map the process for the change, and help the practice develop and run its own implementation plan.

Alongside the advisory work, AI-John offers a range of free tools for small offices with limited resources. Folder Dashboard is one of them.

How we build

Built for audits, not just demos.

Systems that handle other people's money, documents and safety need their rules designed in at the start.

Tenants

Isolation comes first

We design the tenant separation in the database before the rest of the schema, so one customer's data can never show up in another's.

Records

Evidence by design

Hashed and signed messages, custody logs and audit trails are part of the data model, and each side of an exchange keeps its own matching record.

Writes

Controlled changes only

Apps cannot write to tables directly. Every change goes through a controlled database function with its own permission checks.

Local rules

South African by default

POPIA consent, SANS standards, statutory Certificates of Conformity and short-term insurance practice shape the product from day one.

We build with AI-enabled development platforms like AntigravityFlutterFlowGoogle AI StudioClaude
Running on SupabasePostgreSQLEdge FunctionsWhatsAppGeminiVertex AI
Founder

35 years on, full circle to programming.

  1. 1989Programmer and analyst

    IBM 370 Assembler, COBOL II and DB2/SQL, in enterprise teams at Sanlam, Lloyds Bank, Scottish Equitable and First Data Resources.

  2. 1998 – 2004Systems business owner

    Ran SPG Solutions, a systems development company.

  3. 2004 – 2019Financial advisory and compliance

    Short-term insurance specialist who ran an advisory practice and turned new legislation into working systems and procedures.

  4. AlongsideHands-on operator

    Managed a long-distance trucking business and a purified water and ice operation, covering costing, scheduling, quality and staff.

  5. 2026Back to building

    Creating solutions with AI tools and agents: Thuso-Fix, OmniTrack Field, SAFECircle and SureLedger.

Japie Niemand, founder of Xeric
Japie Niemand, founder
Xeric Farms

We also grow things.

Xeric Farms runs a small vertical farm in the Northern Cape, growing microgreens and drying them at low temperature into blends under the Spryza brand, alongside infused macadamia oils.

Running a farm keeps the software honest. Costs, quality and people all show up in the same week.

Have a process that has to be proven?

Tell us what you need to track, approve or pay for. We will tell you whether Xeric is the right fit.

japie@xeric.co.za